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Communication Certificates and Courses

Programs marked with a  are full certificate programs with the classes listed below. All classes, whether they are part of a certificate program or not, may be taken as stand-alone courses.

Means the program is instructor-lead.  Means the program is student-directed. Learn the difference. 

Earn an online communication certificate from UW Oshkosh! Enroll today, and boost your career potential.


NEW! COMPREHENSIVE CAREER BUILDER CERTIFICATE IN TECHNICAL WRITING  

$2399 for 3 courses and the certificate • View start dates and register online

This is a Career Builder Certificate Course of Study for students serious about advancing their career in the field of Technical Communication. Some of the highlights of this course are as follows.

1. Be prepared to invest 6-8 hours a week in your studies for 3 months.
2. Course of study can be accelerated with instructor permission.
3. Customized comprehensive content developed to engage you with one single instructor from start to finish.
4. Three Courses blended into one succinct body of knowledge.
5. Independent and self-paced study.
6. Instructor guidance and feedback.
7. Books purchased online by the student through Amazon.
8. Accredited University Certificate upon successful completion (issuance fees apply).

This certificate program consists of the following three courses:

1.  Technical Communication: The Profession, Writing Style, and Format
2.  Technical Reports for Industry, Government, and Business
3.  User Documentation for Technology Products

The first course in this sequence is designed to prepare you for the remainder of the program.

Overall, just to name a few items, students will study style and format for industry, government, and business documents. They will review strategies for finding information for writing projects and learn methods for documenting those sources. Study and practice task orientation which is critical to good user-oriented documents and review writing styles common in user documentation is the main focus of this unit.

The synopsis for each of the three course modules can be found below.

Technical Communication: The Profession, Writing Style, and Format

In this course we begin with a thorough refresher bootcamp in grammar, usage, and punctuation and then study style and format for industry, government, and business documents (such as headings, vertical lists, warning notices, highlighting, tables, graphics), technical terminology, and wordiness problems. During this course you will correct documents containing the kinds of problems you are studying and read and take quizzes on The Insider’s Guide to Technical Writing. To conclude this course, students do a major overhaul on a technical report and on a user guide.

Technical Reports for Industry, Government, and Business

In this course, the student begins by learning strategies for finding information sources for writing projects and methods for documenting those sources. From here, you will continue by practicing using character and paragraph styles to increase efficiency and consistency, reviewing how to create traditional outlines and tables of contents, and using templates for format reports. There will be readings along the way and quizzes on the Chicago Manual of Style. Following this fundamental preparation, students practice writing brief technical documents on science or technology topics. To conclude this course, you will apply all that you have learned by writing a formal technical report on a new technology, environmental issue, or scientific discovery.

User Documentation for Technology Products

Students begin this course by studying task orientation which is a critical component to writing good user-oriented documents. You will learn about writing style common in user documentation (especially the passive voice). The course continues with the students practice of writing two sets of instructions (the second of which you create and apply a template with customized character and paragraph styles). You will follow this project by creating a properly formatted standard operating procedure (SOP). As in the other courses you will read and take quizzes on Read Me First! A Style Guide for the Computer Industry, by Sun Technical Publications. The course of study concludes by teaching you how to study and analyze the design of user guides, and thus create a practical user guide of your own authorship.

Please note that this comprehensive course of study may be completed earlier than indicated dependent on arrangement between the instructor and student.


PRESENTATION MEDIA CERTIFICATE  

$495 for 3 courses and certificate • View start dates and register online

Presentation media are key to communication, sales, speeches and any other effective presentation today. Whether your presentation is online or in-person, presentation media not only enhance your message but often make your message successful.

Find out how to use Prezi, the new slide software that goes beyond one-dimensional presentations, and the finer points of Photoshop for presentations. Then discover the design elements to creating visual presentations for success using any media. Take away critical skills for both training yourself and others in your organization. You will come away with the latest, most advanced practical and design knowledge in presentation media.

Course One: Prezi • One month course • $195

Take a journey into the world of creative presentations.Bring your vision to life with Prezi and leave Powerpoint behind. Learn how to use and engage your creative side for amazing presentations. Your audience will be stimulated with what you are presenting as well as how you are presenting.

Course Two: Photoshop for Presentations • One month course • $195

Acquire the skills to navigate an extensive list of Photoshop features. You will gain both a foundational and advanced understanding of the popular software, and practice the most commonly used methods, such as managing text, working with layers, and image file properties. You will find out the purpose of each photo-editing tool and walk away with the skills to use them. You will even learn what the pros know.

Course Three: Creating Visual Presentations • One month course • $195

Make your visual presentations look professional and communicate effectively. Get the latest most advanced techniques on graphic design principles, including page layout, typography and basic design considerations. Take away more skills to create an effective and beautiful visual presentation on any presentation software program that you choose.


TECHNICAL WRITING CERTIFICATE  

$975 for 3 courses and the certificate • View start dates and register online

The Technical Writing Certificate consists of three courses for those entering into the field for the first time or those in the downsized IT industry. Now in its 15th year, our program has been designed for those who lack sufficient experience in the field or those who want to enhance existing careers in technical writing or move in a new direction within the corporate workplace.

The certificate is specifically focused for the following:

  • Those who aspire to develop their technical language and communication skills
  • Those who need to update their knowledge and skills
  • Those who need preparation for teaching professional communication
  • Those who must prepare and deliver training for their companies
  • Those who aspire to advance in documentation and other technical communication positions
  • Those who seek a verifiable Certificate Credential from an accredited university

Students may start this program anytime! We offer rolling enrollment.

Course One: Introduction to Technical Writing for Industry

If you want to become a technical writer, or if you have just become a technical writer and wonder what the job and the profession may involve, this course will introduce you to an exciting and rewarding career in technical communication. You’ll learn what tasks you will do, how your work fits into the organization’s process, and where the field is headed. Dig in and get right into planning, writing, editing, and testing – the key activities in a technical communicator’s day. Each lesson focuses on a specific area of technical communications and you will receive information, resources, questions and assignments geared towards the specific area.

Course Two: Advanced Technical Writing

This course at the advanced level will give you the expertise and confidence to market yourself as a technical writer or simply to tackle more advanced assignments at work. Building on the skills you have acquired in the previous technical writing courses, this course emphasizes audience analysis, document organization and design, supplements, visuals, and research techniques. The course consists of one proposal that will incorporate all stage of technical writing: planning, writing, designing, and revising.

Course Three: Intermediate Technical Writing

This technical-writing course introduces you to basic page design such as headings, lists, tables, notices, and highlighting. You’ll learn and be expected to use standard design, format, and style for these page-design elements in the documents you write for this course. These are much the same standards as those used in the technical-publishing industry today. After you study the page-design units, you will write a set of instructions in which you use these guidelines and of course the general standards for good writing as well.


WORKPLACE EXPERIENCE CERTIFICATE IN TECHNICAL WRITING  

$649 for the certificate • View start dates and register online

It is common for individuals with many years of life and workplace experience to undervalue their accomplishments. They tend to think that a formal education is the only way they might achieve success both personally and in the workplace. Our service will help you rethink your Prior Life and Workplace Experiences and Accomplishments. You will soon discover that you have a rich history of learning and experience that can help differentiate you from others, build your self-esteem, and give you a vital competitive edge in the workplace and in seeking new career-paths.


WRITERS AT WORK CERTIFICATE  

$520 for 4 courses and the certificate • View start dates and register online

Master the art of professional writing. From hard rules like sentence structure and grammar to softer nuances like clarity and style, this course will transform your writing. Written communication skills appear are at the top of employer demands for new hires. Prove you’ve got the skills they demand with a professional certificate!

The courses in this certificate program provide a four-part series that addresses professional requirements across all sectors and all employment levels. Whether you’re looking for a solid foundation for writing or if you just want to polish your already well-founded skills, you’ll find this certificate program can get you where you want to be for your written communication.

Students may start this program anytime! We offer rolling enrollment.

Course One: Grammar

This is the first of four review courses that together provide an in-depth review of grammar, punctuation, mechanics, sentence structure and style. Students may take the courses in sequence or pick and choose the courses that suit them. Part I of the review covers the most basic “nuts and bolts” of good writing: understanding parts of sentences and speech, ensuring sentence completeness and conquering common problems with subjects, verbs, and pronouns. Readings and exercises will help reinforce their understanding of the concepts. The instructor will be available for tutoring.

Course Two: Punctuation

This is the second of four review courses that together provide an in-depth review of grammar, punctuation, mechanics, sentence structure and style. While it is preferable that students take the courses in sequence, they may also pick and choose the individual courses that suit their needs. Part II of the review covers punctuation, providing students with practical understanding of punctuation without forcing them to memorize countless rules. Weekly units teach the use of commas, semicolons,apostrophes, colons, quotation marks and parentheses. Exercises and tutoring help students ensure that they understand the concepts and can recognize and revise punctuation errors in their own writing. Required Book: The Classic Guide to Better Writing: Step-by-Step Techniques and Exercises to Write Simply, Clearly and Correctly.

Course Three: Achieving Clear and Concise Writing

This is the third of four review courses that together provide an in-depth review of grammar, punctuation, mechanics, sentence structure and style. While it is preferable that students take all four courses in sequence, they may also pick and choose the individual courses that suit their needs. Part III of the review will help the student understand the writing process with the goal of writing clear, concise and complete documents. Tutoring, readings, textbook and exercises help students ensure that they understand the concepts and can revise their own writing to be more clear, concise and grammatically correct.

Course Four: Achieving a Professional Style

This is the last of four review courses that together provide an in-depth review of grammar, punctuation, mechanics, sentence structure and style. While it is preferable that students take all four courses in sequence, they may also pick and choose the individual courses that suit their needs. Part IV of the review will help the student develop an emphatic and readable style and to design visually appealing documents. Exercises, tutoring and mastery quizzes help students ensure that they understand the concepts and can revise their own writing to emphasize important points, flow logically, and appeal to the eye. Topics include managing sentence emphasis, creating parallel structures in sentences and paragraphs, maintaining flow and focus in sentences and paragraphs, and designing documents.